xenologer: (snail cuddle)
xenologer ([personal profile] xenologer) wrote2012-08-31 01:05 am

Being Nice

Long (by my standards) but very worthy video that not only fits my experience as a skeptic talking both to other skeptics and to believers who are pretty sure atheists are empty vessels for their apologism, but also as a feminist talking to people who are pretty sure they don't talk to feminists, and as a liberal talking to people who are pretty sure they don't talk to liberals.

"Carrie Poppy, Director of Communications at the James Randi Educational Foundation and co-host of the popular "Oh No, Ross and Carrie!" podcast, discusses the importance of using inclusive language while doing outreach. Combining communication strategy and a spirit of friendly investigation, Carrie suggests that skeptical activists mirror themselves after a group she investigated and joined... the Mormon church."

Sorry I couldn't find a transcript of this talk. I would love one for accessibility reasons and for easy citation, but there doesn't seem to be one.



I think this is a great thing for people to consider. We have to be willing to draw boundaries, but it's also just plain tactically wiser to be kind to people up until the point when they make it absolutely clear that they'll repay it with dickery.

This is why when a friend of mine was finding that he cared more about truth than he did about what the truth could take from him, I explicitly told him not to chew his still-Christian wife's ankles off. I have been the still-identifying-as-theist partner of an atheist, and the best wisdom I had to pass on was that he should not get so excited about what he's figured out that he starts using his wife for target practice.

He took this under advisement. I was pleased. I didn't like the woman, but I felt I had done the right thing anyway, because what she deserved as a fellow human being and what would be most tactically effective for him happened to be the same option: be nice, even when someone is being ridiculous.

(It didn't work, but it was still the right thing to do!)

Now, this approach is exhausting and time-consuming to the point that not everybody can be required or even expected to do it. Additionally, an activist movement needs more than friendly and relateable people willing to connect on an individual level with every single goddamn person we encounter, which means we cannot all be diplomats. We cannot all be ambassadors. If we are all busy welcoming everybody, there's nobody left over to draw boundaries or do guiding work.

However, this kind of ambassadorial work--in my experience--is only effective if you do it the way Poppy describes.

Concede everything possible. Apologize whenever possible. Speak about personal experience only whenever possible. Rather than talking about how someone's unsubstantiated and potentially toxic dogma pisses you off (even though if you give a crap about your fellow humans, it probably does piss you off), speak from a position of sadness and hurt whenever you feel resilient enough to do so.

I cannot understate how important that latter one is. So many people who hold and act on toxic beliefs do so because they don't see the people they're affecting as real. This is true of people who think that atheists are heartless fun-ruining psychopaths just like it's true of people who think feminists are shrieking hysterical castrating harpies who want all babies born with penises to be pre-emptively convicted for rape at birth.

This is not a value judgement; it's a tactical decision. People are armored against outrage almost universally. Not everyone is susceptible to the "listen I am a person like you and I know you care whether you hurt people and this hurts me" approach, but far fewer people are armored against hurt compared to anger. For one example of how I have gotten back to this approach and the results I am having, check out my Obligatory Chick-Fil-A Post, an entry I wrote after all that bullshit with Chick-Fil-A shredded a lot of my peace and patience and I had to climb back up to the point that I was able to do what I know is most effective for me.

I am sure there are people somewhere who can make more progress by saying, "You are an entire bag of dicks and everyone who ever loved you was wrong," because there are lots of persuasive motherfuckers in the world and everybody's got a different approach. I know there is someone on the planet with a Charisma score of like 50 who could say those precise words and have people around them go, "Well I'll be goshderned. Am I a bag of dicks? I should work on that."

I am not that person, though. Here is what works for me.

Granted, it's vulnerable. It requires a lot of courage on my part because it means not pre-emptively striking at people I think are likely to be dickbags, and continuing to work through things this way even though lots of those people *gasp!* turn out to be dickbags after all.

But they won't all turn out to be dickbags, and the people who seem like dickbags but aren't (and instead just have no fucking clue how not to seem like dickbags) are the best candidates for outreach we'll ever get. They are the low-hanging fruit, people. Go get them.

When I have the energy for this exhausting but highly effective approach, I consider it one of the best things I can do for any movement I am a part of, not least because I know how few people have the energy to do a lot of it. The more I do, the better a contribution I feel like I am making, and so I wanted to pass this on in the hopes that others who could be good at the in-group empathy-based ambassadorial approach will take from this entry the motivation they need to give it a try.

The more ambassadors go out and pick up the easy converts, the fewer people our beautiful and precious firebrands will have to go stomp on. That's good for everyone!
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[personal profile] megaptera 2012-09-02 12:35 am (UTC)(link)
it's also just plain tactically wiser to be kind to people up until the point when they make it absolutely clear that they'll repay it with dickery.

HA. Yes. I've been thinking about that one lately myself. What the right refers to derogatorily as "political correctness" is actually a form of diplomacy. Would you walk into your first meeting with aliens from another planet and just pull out a gun? No? Then you recognize that when interacting with others whose relationship with you starts out as neutral, it's better to improve the relationship or maintain the neutrality, rather than aggravating the other party. You also realize that because you're a participant in the situation, part of the responsibility of keeping the relationship from going sour is on you.

So why would anyone consciously go around using words that other people don't like, changing neutral relationships to negative ones, and hiding behind the defense that it's weak to be "politically correct"? Either they think they have to antagonize others, or they really don't understand the causal connection between their own words and the other party's negative reaction.
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[identity profile] afro-dyte.livejournal.com 2012-08-31 03:50 pm (UTC)(link)
From what I've observed, people (especially privileged people) often cannot tell the difference between a social justice activist and someone just talking about what certain experiences mean for their lives. More than a few people would assume that, because I talk and think a lot about Blackness, queerness, and womanhood that I see myself as or set out to be a social justice activist. I don't. So when people come at me like my life is meant to educate people or improve them, I do take it as an insult.

[identity profile] veronica-rich.livejournal.com 2012-08-31 07:56 pm (UTC)(link)
I know there is someone on the planet with a Charisma score of like 50 who could say those precise words and have people around them go, "Well I'll be goshderned. Am I a bag of dicks? I should work on that."

I am not that person, though.


Me either.

[identity profile] fatpie42.livejournal.com 2012-08-31 11:56 pm (UTC)(link)
I don't know if you can be arsed to finish it, but if you really want a transcript I've typed out one up to 16:14

"If You Were Me: Using In-Group Language to Reach Out"
- Carrie Poppy

I'm Carrie Poppy. I am the director of Communications for the James Randi Educational Foundation.

I used to be a believer. I was a believer in a lot of things. I was very religious, I practiced alternative medicine, I used energy healing, I once performed an exorcism, I believed I had psychic powers. I pretty much went through every wooey belief you can think of. And I'm going to tell you two of my most profound experiences with belief. One was when I was really truly a believer and one is after I became a sceptic and started investigating claims from a sceptical point of view.

I want to examine two things: What made me leave a belief (in my case it was the belief that homeopathy was effective) and what pulled me into a community (a spiritual community in my case). And I'm going to talk about the Mormon Church which I investigated with my co-host last year. I want to think about how my experience mirrors other believers' experiences and how we can use these lessons to reach out.

So, like all great New Age types I dabbled pretty much in every kind of alternative medicine, but one of my favourites was homeopathy. So the first time someone actually told me what homeopathy was I was completely floored. I felt like I'd been duped this whole time to believe that this worked - and it doesn't really. And I thought, "Right, I've been suffering from chronic headaches my whole life. I've been waiting for these things to work for hours and hours, and they usually finally did. Does this mean this had nothing to do with the medicine?!! I just felt so taken advantage of, but people had actually been telling me this for years. If you're a believer in alternative medicine, you're constantly told that that doesn't have science behind it, but you don't listen. So what is it that made me listen to this person and finally take it seriously? But, I know why. It was my boyfriend at the time. His name's Evan. And he said "Oh my gosh Carrie! I have to show you this video! So there's this guy called 'James Rand-eye' and he did this video about what homeopathy actually is - and it's NUTS!"

So, why did I listen to Evan? Well Evan was MY people. He was a weirdo. So he was totally like me. We shared this sort of common viewpoint. And, look at this guy (picture is showing on screen), he was like me in every way as you can see. This is him playing a minstrel at a children's show. And he was my in-group. I didn't have to do much to relate to Evan, so when he came to me with this information I was like "He's not trying to manipulate me. He's not calling me stupid. He's just like me."